Terms and Conditions

Within this section you can find the general terms and conditions of sale.

The updated version of the general conditions is the one already published on the website, any changes will become effective from the date of the publication on the website. Browsing the site and /or purchasing products implies acceptance of the following terms and conditions.

Definition and subject of the contract

A distance contract is defined as any contract concluded between Clarion Living s.r.l as legal actor acting on behalf of its commercial activity and / or the consumer within the framework of an organized scheme for sale or provision of remote services without the physical and simultaneous presence of both the professional and consumer: and this is possible thanks to the exclusive use of one or more distant communication tool until the conclusion of the contract.

The contract, which object/aim/subject is the sale of products, is concluded with the acceptance, even partial, by Clarion Living srl of the purchase proposal, issued by the customer on the website www.clarion-living.com; this acceptance is considered tacit, except for specific communications made to the customer / user.

By issuing an order, which must be completed in all its parts and must contain the essential elements for the exact identification of the product ordered, the Customer declares:

  • to be a consumer in accordance with the provisions of Article 3, paragraph 1, lett. a) of the Consumer Code;
  • to be of age;
  • that the data provided for the execution of the contract are correct and truthful;
  • to have read and fully accepted these terms and conditions

These general terms and conditions are an integral part of any proposal, purchased order and purchased order confirmation of the products marketed by Clarion Living s.r.l. in force on the date the order is placed.


All the prices of the published products are expressed in Euro and are inclusive of VAT (Value Added Tax) and do not include any taxes, duties and taxes applicable in the country of destination of the products, where this is different from the Country of origin, Italy, which will be charged to the Customer.

Clarion Living reserves the right to change the price of the products, at any time, even without notice, and states that the price charged to the user will be the one indicated on the website at the time the order is placed and that it will not be charged with any subsequent changes of the price, except for increases imposed by law in relation to taxes, duties, duties and / or events beyond the control of Clarion Living srl.

Damaged Products

If you receive a damaged product or a product that is not undamaged upon delivery, please notify us within 5 working days writing to info@clarion-living.com or contact 0321623685

Disclaimer of Liability

Any information or news provided on this website, in particular any information or news relating to health conditions, medical and / or preventive treatments, drugs, diseases or disorders is presented purely for information and general purposes and with the only informative aim to guide the user to more correct and conscious choices.

The information on the website is the faithful reproduction of what was communicated to us by the suppliers / distributors of the product and must in no way replace the direct relationship between health professionals and patient. The use of the products is therefore under the responsibility of the customer.

Clarion Living srl is not responsible for any inconsistencies regarding the characteristics shown on the labels of individual products, even if they are linked to incorrect translations from the mother tongue of the country of production of the goods.

In the presence of pathologies, it is necessary to consult your doctor before purchasing and / or using the products purchased on the website.


Any complaint must be addressed by a registered letter with return receipt to Clarion Living srl at the following address:

Piazza Martiri della Libertà n. 4

28100 Novara (NO) – ITALY

Important notes

The information within the website and the ones relating to medical devices has no advertising nature. All contents, in any form created, (texts, images, including photographs, technical and non-technical descriptions), are exclusively informative.

Instructions from the Ministry of Health. New guidelines for health advertising concerning medical devices, medical diagnostic devices in
vitro and surgical medical devices of 28 March 2013.